Pulse offers comprehensive ERP implementation and support to ensure users get the most out of their system
Here at Pulse, we value our client relationships. As mining specialists, we understand the complexities of the industry, and that each implementation is unique to the organisation we are working with. Our experience has allowed us to refine our project methodology, guaranteeing successful ERP implementation. Our client services team is dedicated to providing you with ongoing support to get full value from your technology investment.
Underpinning the implementation process is the Pulse Project Methodology.
Based on worldwide-recognized project management standards such as PRINCE2 and PMBOK, and our world leadership in agile collaboration, we can provide a roadmap for successful Pulse Mining ERP implementation. Even complete mine management systems can be implemented across rolling operations (with any history imported into the new system) in about 8-10 weeks.
- Centralised support for day-to-day assistance and out of hours support
- Direct access to our developers and designers
- System audits to help you better utilise Pulse Mining ERP
- Outsourced services with specialist knowledge and resources
- Payroll entry and processing assistance; seminars, webinars
- Training and workshops in effective Pulse system usage
- Online support portal with user guides and release notes